Accessibility statement: Orange Digital Accessibility Guidelines Web Site

Context

Orange SA undertakes to make its internet, intranet, extranet websites and its mobile applications accessible in accordance with article 47 of Law No. 2005-102 of February 11, 2005.

To this end, it implements the following strategy and actions:

the Digital Accessibility Multi-year Plan 2024 - 2026 (PDF, 165Ko).

This accessibility statement applies to https://a11y-guidelines.orange.com/en/.

Conformity level:

"a11y-guidelines.orange.com/en/" is partially compliant to the criteria with WCAG version 2.2, level AA.

ORANGE SA refers to the WCAG international recommendations version 2.2, level AA. Here is the correspondence link between the RGAA and the WCAG (french).

The analyze was carried out via la Va11ydette.

Tests result

Global compliance

70%

Average compliance

96%

The compliance audit carried out by ORANGE SA reveals that:

  • 70% of WCAG level A and AA criteria are met.
  • The average compliance rate of the online service is 96%.
Summary by levels
Level A AA Total
Number of criteria 32 24 56
Compliant 13 13 26
Non-compliant 5 6 11
Not applicable 14 5 19
Compliance 72% 68% 70%
Compliance rate by pages according to the two levels of criteria A and AA
Criteria / Level Compliant / A Compliant / AA Non-compliant / A Non-compliant / AA Not applicable / A Not applicable / AA Compliance rate
Home 14 13 4 2 14 9 82 %
Accessibility regulations 12 12 0 0 20 12 100 %
Contact 13 11 0 1 19 12 96 %
Web Test 15 13 0 1 17 10 97 %
iOS Test 13 12 1 1 18 11 93 %
Articles 15 15 0 0 17 9 100 %
Content and communication 11 11 0 0 21 13 100 %
PowerPoint 11 12 0 1 21 11 96 %
iOS Develop 12 10 0 2 20 12 92 %
Skip links best practices 11 11 0 1 21 12 96 %
Glossary 9 9 0 0 23 15 100 %
Some personas 13 12 0 0 19 12 100 %
Persona - Charlène - Cognitive impairment 13 10 1 2 18 12 88 %
Persona - Good digital accessibility practices for Charlène 14 11 0 1 18 12 96 %
Accessibility fact sheets 13 13 1 0 18 11 96 %
Develop accessible web pages (pdf file) 10 3 0 0 22 21 100 %
Accessibility statement 12 12 1 0 19 12 96 %

Content not accessible

All non-conformities have been identified and addressed by the appropriate teams. Below is the list of WCAG criteria that are not compliant:

Non-compliances

List of non-compliant WCAG criteria:

  • 1.3.1 Info and Relationships, Level A
  • 1.3.2 Meaningful Sequence, Level A
  • 1.4.3 Contrast (Minimum), Level AA
  • 1.4.4 Resize text, Level AA
  • 1.4.10 Reflow, Level AA
  • 2.4.6 Headings and Labels, Level AA
  • 3.1.2 Language of Parts, Level AA
  • 3.2.2 On Input, Level A
  • 3.3.1 Error Identification, Level A
  • 4.1.2 Name, Role, Value, Level A
  • 4.1.3 Status Messages, Level AA

Establishment of this accessibility statement

This declaration was established on 3/5/2025.

Technical specifications of the site

  • HTML
  • CSS
  • JavaScript

Testing environment

The verifications were performed with the following software combinations:

  • Chrome 133.0.6943.142 and NVDA 2022.3.2
  • Firefox 136.0 and NVDA 2022.3.2

Methods and Tools to evaluate accessibility

  • Automatic testing: aXe 4.81.4, Wave 3.2.5.3
  • Functional testing: NVDA 2022.3.2, Keyboard navigation

Pages which have been the subject of compliance verification

The verification audit was performed on the following pages using the Orange va11ydette:

  1. Home: https://a11y-guidelines.orange.com/en/
  2. Accessibility regulations: https://a11y-guidelines.orange.com/en/planning/accessibility-regulations/
  3. Contact: https://a11y-guidelines.orange.com/en/contact/
  4. Web Test: https://a11y-guidelines.orange.com/en/web/test/
  5. iOS Test: https://a11y-guidelines.orange.com/en/mobile/ios/test/
  6. Articles: https://a11y-guidelines.orange.com/en/articles/
  7. Content and communication: https://a11y-guidelines.orange.com/en/content-and-communication/
  8. PowerPoint: https://a11y-guidelines.orange.com/en/content-and-communication/powerpoint/
  9. iOS Develop: https://a11y-guidelines.orange.com/en/mobile/ios/development/
  10. Skip links best practices: https://a11y-guidelines.orange.com/en/articles/skip-links-best-practices/
  11. Glossary: https://a11y-guidelines.orange.com/en/glossary/
  12. Some personas: https://a11y-guidelines.orange.com/en/persona/
  13. Persona - Charlène - Cognitive impairment: https://a11y-guidelines.orange.com/en/persona/charlene/
  14. Persona - Good digital accessibility practices for Charlène: https://a11y-guidelines.orange.com/en/persona/charlene-best-practice/
  15. Accessibility fact sheets: https://a11y-guidelines.orange.com/en/articles/fact-sheet-accessibility/#fact-sheets-list/
  16. Develop accessible web pages (pdf file): https://a11y-guidelines.orange.com/en/res/memos/dev-web/Web-Fact-Sheet-Orange.pdf
  17. Accessibility statement: https://a11y-guidelines.orange.com/en/accessibility/

Feedback and contact information

If you are unable to access content or a service, you can contact the site manager to be directed to an accessible alternative or obtain the content in another form.

We welcome your feedback on the accessibility of this site. Please let us know if you encounter accessibility problems by sending an email to accessibility.group@orange.com.

Legal remedies

You have reported to the website manager an accessibility problem that prevents you from accessing content or one of the portal's services and you have not received a satisfactory response, in this case: